Services

We can carry out a detailed survey of your department to understand and document the full picture of patient related activity from referral to discharge.

Flow diagrams and context charts are created to illustrate the current and potential connectivity between systems to reduce double handling and enhance efficiencies.

We offer a tailored array of managed services to supplement your use of Cardiobase. This can include on-site training, report generation, tweeks and minor enhancements to your system, assistance with configuration and just about anything else you may require.

Technical Support

Cardiobase provide customers with an experienced technical support team to ensure efficient support of installations under service level agreements. Flexible arrangements are available to suit any implementation.

Onsite Support

With the changing demands on hospital staff, customers can utilise a range of onsite support services. These services include customisation, integration, training and even optimisation. Many customers choose periodic visits to ensure there is always vendor support to adapt to the changing needs of your environment.

Business Process Optimisation

Cardiobase have experienced professionals that can work with your staff and processes to re-engineer and optimise outcomes. Typical examples include paperless transformations, workflow streamlining and information dissemination processes.

Analytics

Cardiobase grows over time to store a wealth of information on patients and departments. Through analytics tools this can be leveraged to give the information and insight that you need on demand. Cardiobase offers a range of analytics consulting as well as pre-designed products.

What Cardiobase Users Are Saying

Don’t just take it from us, let our customers do the talking!

“We have been making excellent use of Cardiobase’s managed services for over six months. We have seen immediate results, making use of it for training of new staff. We use it for ad-hoc reporting and to monitor our upcoming patient appointments to improve attendance rates which in turn has helped us reduce our waiting lists. It is a highly customisable service that I am happy to recommend.” Jo McKenna

Chief Cardiac Technologist, Austin Health

“Barry and his team offer a wealth of experience and specialist in-depth knowledge of the effective use of patient database systems, particularly as applied to cardiology. The Cardiobase system at PMH is the most useful asset of the Children’s Cardiac Centre. A superior product that is truly fit for purpose, with support to match.” Steve Woods

Data Manager, The Children's Cardiac Centre, Princess Margaret Hospital

“I really like the new Cardiac Conference module which provides a high level of accessibility for all care providers;

The range of customisable modules available for cardiac and other services such as respiratory and neurology;

The renewed vitality and responsiveness of Cardiobase as a customer focussed business.” Clare Harris

NBM Cardiology/EEG/Respiratory, Bendigo Healthcare